Approvals & Escalations
Review requests initiated by Support Agents requiring Platform Admin authorization (BR-X1).
| Requested action | Target customer | Requester | Reason & Ticket | Requested at | Status | Decision |
|---|---|---|---|---|---|---|
| SUSPEND LICENSE | l•••••c@company.vn | agent.linh@fallwatch.internal | Chargeback reported by payment provider Ticket: FW-8910 | 22/10/2026 10:15 | PENDING |