Back to Customers
Nguyen Van A
ownerEmail:
n•••••a@gmail.com
Phone:
+84 ••• ••• 67
Member since: 8 months
License
Trial, day 27 of 30
All features active
Desktop
Not responding for 6 min
Silence does not mean safety
Cameras
2 of 3 connected
1 down since 09:12
Notifications
Delivered 98%
last 7 days across members
Terms
v1.2 accepted
on 03/03/2026
What is happening
License statusTRIAL (Day 27 of 30)
Desktop syncNot responding (last heartbeat 360s ago)
Cameras online2 of 3 connected
7-day alert delivery98% delivered
Armed Security Schedule
Schedule hidden by privacy policy (BR-D8). Unmasking is recorded in the audit log.
What you can do
Extend Trial Period
Grant up to 14 additional days of monitoring while assisting the customer.
Release Desktop Device
Unpair old PC so the customer can install FallWatch on their replacement PC (BR-P2).